UPS is ready to deliver for customers this peak season. That confidence is backed by our money-back guarantee. UPS announced Nov. 28 that it will maintain its Guaranteed Service Refund throughout peak season for all Next Day Air shipments. If a customer ships a package expecting Next Day service, they’ll receive Next Day service. The … Read more

We have reached an agreement with the Teamsters on new heat safety measures that build on important actions UPS rolled out to employees in the spring, which included new cooling gear and enhanced training. We care deeply about our people, and their safety remains our top priority. Heat safety is no exception. Additional Facts We have … Read more

The Teamsters have stopped negotiating despite historic proposals that build on our industry-leading pay. We have nearly a month left to negotiate. We have not walked away, and the union has a responsibility to remain at the table. Refusing to negotiate, especially when the finish line is in sight, creates significant unease among employees and customers and … Read more